Terms & Conditions

    The images of the Artworks on our site are for demonstrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflects the colors of the artwork. The actual Artwork may vary slightly from those images.


    All the descriptive tools on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Ejaz Art Gallery. The content and software on this site may be used as an information and shopping resource. Any attempt to reproduce, modifier, distribution, transmission, publication, display, or performance of the content on this site without the permission of Ejaz Art Gallery is strictly prohibited.
    Without expressed consent you must not:

    • Republish material from this website
    • Sell, rent, or otherwise sub-license material on the website
    • Reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose
    • Edit or otherwise modify any material on the website; or
    • Redistribute material from this website except for content specifically and expressly made available for redistribution. Where content is specifically made available for redistribution, it may only be redistributed within your business or to your clients for presentation only


    Kindly read the following terms of sale carefully before making a purchase from our website. These terms of sale (“Terms of Sale”) set out the terms and conditions on which we supply any of the products (“Painting” or “Paintings”) listed on our website www.ejazartgallery.com (“our site”) to you. 
    The given Terms of Sale explain who we are, how we will provide Products to you, what to do if there is a problem, and other important information.

    4.1 You may place orders for Products listed on our website by following the process outlined. You acknowledge that by placing an order with us you will be under an obligation to pay for the Products in that order if we accept your order.

    4.2 Our website is designed in such a way that you may check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process.

    4.3 All of your orders are subject to acceptance and approval by us (Ejaz Art Gallery). We will send you a confirmation e-mail after receiving your order, which will be our acceptance confirmation. We will only make the contract between you and us when we send you this email. You will be charged only after we sent you the e-mail, which constitutes the acceptance of your order.

    4.4 This is important to mention that we cannot stop an order once it has been dispatched by us. If you change your mind about your order after this point you can return the Products to us in accordance with the returns policy below.

    4.5 Please keep us updated with your contact information so that we can contact you, if necessary, about your order or the delivery of the Products.

    5.1 All orders for Products are subject to the availability of those Products. We will inform you as soon as possible after receiving your order if, for any reason, the products you have ordered are not available or are subject to any delay.
    5.2 If we are unable to supply you with a Product, we shall inform you of this by email and will not process your order. If you have already paid for the Product, we shall refund you the full amount as soon as possible.

    6.1 The price of any Product will be as quoted on our site, except in cases of obvious error.
    6.2 The price of any Product may change from time to time, but changes will not affect any order we have accepted. 
    6.3 The price of a Product includes all applicable taxes but excludes any delivery costs, which where applicable will be added to the price of the Product and set out as part of the total amount due during the order process.
    6.4 The price of a Product includes all applicable taxes but excludes any delivery costs, which where applicable will be added to the price of the Product and set out as part of the total amount due during the order process.

    7.1 We accept payment with the payment methods listed on our site. You must pay for the Products and any applicable delivery charges in advance of delivery of the Products.
    7.2 By placing an order with us through our website, you are confirming that the payment details provided on your order are valid and correct.

    8.1 We offer a delivery service in accordance with the timescales given to us by the shipping company i.e., DHL or FedEx. Please note that delivery timescales are simple estimates.
    8.2 Please note that we deliver all over the world only if we are given a complete physical address at the destination.
    8.3 Please note that we deliver all over the world only if we are given a complete physical address at the destination.
    8.4 All delivery costs, or other expenses of any kind or nature are due in full by an acceptable credit card or through the payment option given on the website’s checkout page before the shipment. On receipt of the Purchase Price and any applicable delivery and/or other expenses, we (Ejaz Art Gallery) will organize the delivery of the Artwork and/or Product to the Customer by common carrier (“Courier”) at the address specified on the Site Order Page.
    8.5 Once the shipment is properly handed over to the shipping company/courier; the shipping company assumes full responsibility for the safety of shipped products/paintings.
    8.6 In case of damage done to the product/paintings by an unseen event or mishandling by the shipping company/courier; the shipping company/courier takes full responsibility to deal with the financial aspect of the damage. Upon the occurrence of such a situation, the customer can only file a complaint directly to the shipping agency or the courier for reimbursement.
    8.7 Damage to products/paintings can be claimed from the shipping/courier company and not from Ejaz Art Gallery.
    8.8 Your delivery will be completed when we deliver the Products to the address you gave us.

    9.1 Ejaz Art Gallery is obligated to fully refund the purchase price if customers opt to return the purchased product/paintings within 24 hours of the purchase being made at the gallery physically.
    9.2 Purchases made from our website by overseas customers can claim a refund by returning the purchased paintings within 72 hours after receipt of their shipment.
    9.3 In order to claim the refund, the customer needs to pack the paintings properly and ship them back to Ejaz Art Gallery at their own expense.
    9.4 Once the returned shipment arrives at Ejaz Art Gallery in satisfactory condition; the customer’s account shall be credited accordingly. Please note that delivery costs are non-refundable.

    Ejaz Art Gallery will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under a contract that is caused by events outside our reasonable control including acts of God, fire, flood, severe weather, explosions, war (whether declared or not), acts of terrorism or acts of local or central Government or of any other competent authorities provided that: (a) we will take reasonable steps to prevent or minimize the failure or delay; (b) the event of failure to perform, we will refund you all amounts paid under the affected contract; and (c) in the event of substantial delay, you may cancel your order by notifying us and we will refund you all paid amounts.

    11.1 If you have a dispute with us relating to our contract with you, in the first instance please contact us at crm@ejazartgallery.com and attempt to resolve the dispute with us informally. You can also write to us at: Customer Service Manager, Ejaz Art Gallery, 79 B 1 MM Alam Road, Gulberg III, Lahore 54000 Pakistan.

    Each of the provisions of these Terms of Sale operates separately. If any court or any other relevant authority decides that any of these paragraphs are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

    These Terms of Sale are governed by Islamic Republic of Pakistan law. This means that a contract for the purchase of Products made through our site and any dispute or claim arising out of or in connection with it will be governed by the laws of Pakistan.

    If we have to contact you or give you notice in writing; we will do so by e-mail or by the address you provide to us in your order.

    If you have any queries about these Terms of Sale, please send us an email at: crm@ejazartgallery.com